"Our mission is to be open to all, empowering individuals and families to achieve their full potential in spirit, mind, and body."

Catholic Family Services of the Battlefords is open to all and works in the spirit of truth and reconciliation on Treaty 6 territory and the homeland of the Métis Nation.

Employment Opportunities

Catholic Family Services of the Battlefords offers fulfilling careers and unique opportunities for professional growth. We make a positive and healthy workplace part of our organizational culture. We maintain the highest standards of service delivery and know that it is a deep privilege to share in the lives of the families we serve.

Receptionist

Job Summary:

At Catholic Family Services of the Battlefords Inc., we offer a wide range of counselling and support services to individuals, couples, families and groups. It is our privilege to share in the lives of the individuals and families we serve and build a community where every person can reach their full potential.

The receptionist position is directly responsible to the Office Coordinator in matters pertaining to the execution of her/his work at the Agency. The Receptionist is required to perform a variety of clerical, reception and data entry tasks. The roles and responsibilities are varied and staff must be well organized, flexible and able to respond to the immediate needs of both staff and clients. Since the receptionist is the first contact people have with the agency it is imperative that they be able to provide appropriate information in a professional, pleasant and welcoming manner.

We support our staff with competitive wages, a strong benefits package, shared RRSP contributions and excellent vacation days. We promote a positive, supportive and diverse working environment in which every employee can build a rewarding career.

Qualifications:

• High School Diploma. Clerical/Business Certificate would be an asset
• Telephone & people skills
• Effective interpersonal relationship skills to build and maintain positive relationships within and outside the organization
• Responsible, prompt, trust worthy, dependable, team player
• Respect for confidentiality & privacy
• Knowledgeable using Microsoft Word, Excel, Outlook, Zoom and Office 365
• Criminal record check with vulnerable sector query

Roles and Responsibilities

Reception duties including:

• Incoming mail:  open, sort and route mail to appropriate personnel
• Welcome clients and visitors;
• Refer all requests for service to appropriate or requested personnel
• Answer multi-line switchboard telephone; announce and transfer calls to appropriate personnel, take message when required; 
• Scheduling of counselling appointments
• Maintain the Waiting Room for neatness/tidying
• Maintain storage rooms and supply areas to be welcome and tidy
• Control and issue requisitions for office supplies
• Arrange for repair and maintenance of office equipment as required
• Maintain extensive computer and traditional filing system
• Preparation of all staff meeting minutes
• Maintenance of Agency Resource Library
• Provide support with training staff in new office programs/initiatives (For example: Office 365, Zoom, Remind)

Data entry duties including:

• Opening and closure of client files
• Maintenance of client files (updating pertinent file changes)
• Tracking statistical information specific to contract requirements
• Prepare monthly, quarterly, mid-year and annual statistical reports
• Develop statistical and administrative forms based on Agency requirements
• Accounts Recievable: 
• Receive and record client fees
• Preparation of accounts receivable billing:  EAP & Direct Billing
• Tracking and following-up for outstanding receivables
• Receive and record donations and bequests
• Reconcile record of monies received & ledger
• Preparation of weekly bank deposits

• Any other duties as assigned by the Office Coordinator and/or Executive Director

How to Apply: Submit your resume and cover letter describing how you meet the qualifications for this position with three professional references to cfs@battlefordscfs.ca or fax to (306) 445-0434.

We thank all applicants for their interest. Please note that only shortlisted applicants will be contacted. Competition will remain open until a suitable candidate is found.

Employment Type: Full-Time permanent position

Number of Positions: One

Wage: Commensurate with education and experience

Posting Type: Internal/External

Date Posted: April 27, 2022

Apply By: May 11, 2022